Shipping policy

We ship our products internationally to selected countries. Shipping options and delivery times available for your location will be displayed at checkout.

Processing Time
Orders are usually processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Times
International delivery typically takes 7–15 business days, depending on the destination, shipping method, customs clearance, and local delivery services. Delivery times are estimates and are not guaranteed.

Shipping Costs
Shipping charges are calculated at checkout based on your delivery address, order size, and available shipping method.

Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer. We are not responsible for delays caused by customs.

Tracking
Where available, tracking information will be provided after your order has been shipped. Please allow some time for tracking information to become active.

Delivery Delays
While we work with our shipping partners to deliver orders on time, delays may occur due to customs, weather, carrier disruptions, public holidays, or other circumstances outside our control.

Incorrect or Incomplete Address
Customers are responsible for providing a complete and accurate shipping address. If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.

Lost or Damaged Packages
If your package appears to be lost or arrives damaged, please contact us as soon as possible at [your support email] with your order number and relevant details so we can assist you.

Contact Us
If you have any questions about international shipping, please contact us at infinitysolution208@gmail.com.